MANAGING CHANGE IN THE WORKPLACE

Unit Standard Id 115407; NQF level Pending; Credits 10

Who Should Attend?

Executives involved in Leadership and the management of teams, and focuses on translating strategic intent into effective daily action. Competence against this standard will ensure demonstration and understanding of diversity among people and in particular in a specific workforce, the role and importance played by managing change in attitudes, and the attributes of a good change agent in South Africa.

Learner Outcomes

The qualifying learner will be capable of:

- Explain why change management is an important process for organisations to achieve sustainability trading results
- Identify examples of planned change and reactive change in an organisation
- Describe a model for effective change management and its management
- Identify reasons for resistance to change and indicate ways to overcome them
- Identify risks inherent in any change management programme and indicate ways to manage them
- Identify and apply the competencies of an effective change agent

Course duration : 2 days