EFFECTIVE NEGOTIATION SKILLS

Unit Standard Id 13948; NQF level 4; Credits 5

Who Should Attend?

This unit standard is intended as part of a qualification for managers of small businesses and junior managers of business units in larger organisations. The unit standard could be useful for any employee who is involved in situations where negotiation skills are required

Learner Outcomes

The qualifying learner will be capable of:

- Explain the need for negotiation skills in business

- Explain the steps in a negotiation process

- Apply the steps in the negotiation process to an authentic work situation

- Explain strategies that could be used in

Course duration : 2 days